Terms of Service

Last updated: 27 July 2026

These terms apply when you buy coaching from me through djordjecoaching.com. Please read them before you pay — by booking a programme you agree to them. I have tried to write them in plain English rather than legal language.

1. Who you are contracting with

Đorđe Đorđević, part-time self-employed fitness and nutrition coach, established in Msida, Malta ("I", "me", "my").
Email: djordje@djordjecoaching.com

I work from a private address, so it is not published here. You will receive my full postal address in writing before you book, together with the pre-contract information, so you have it before you are committed to anything. You can also ask for it at any time by emailing me and I will send it the same working day.

You are contracting with me personally, not with any gym or studio I may also work for.

2. What I offer

Guided Group

A coached group programme with a fixed start date. You choose the length:

Habit Changer — 4 weeks — €100
Transformation — 8 weeks — €149
Transformation+ — 12 weeks — €179

Includes access to my coaching platform, a nutrition plan built on my system, a training track built around the equipment you have, a weekly check-in and group support.

Elite 1:1

€500 per 3 months as a founding price for the first 10 clients; €600 per 3 months after that. Includes everything in Guided, plus fully personalised nutrition and training, direct WhatsApp access, video technique analysis and my personal weekly review.

Prices are in euro and include any tax that applies. The price you are quoted before payment is the price you pay — I will not add anything on top.

3. How the agreement is made

You apply or join a waitlist through the form on the site.
We have a short call to check that the programme is a fit. Applying does not commit you to anything.
If we both want to go ahead, I confirm your place and send payment details.
The agreement between us starts when I confirm your place in writing (by email or message).

I may decline an application — for example if I do not think the programme suits your goals or health situation, or if a group is full. If I decline after you have paid, you get a full refund.

4. Payment

Payment is made by bank transfer or Revolut before the programme starts, unless we agree otherwise in writing. Your place is held once payment is received. I will send you the details when I confirm your place.

Paying Elite 1:1 in instalments

Elite 1:1 can be paid in three monthly instalments instead of one payment. The total stays the same — there is no interest and no extra fee for splitting it:

First instalment before the programme starts
Second instalment one month later
Third instalment two months after the start

If an instalment is more than 7 days late, I may pause your coaching until it is settled, after telling you first. Choosing instalments does not change your right to cancel in section 5, or how a proportionate refund is worked out.

5. Your right to cancel — 14 days

Because you are buying online as a consumer, EU law gives you 14 days to change your mind, without giving any reason. The 14 days run from the day the agreement is made (see section 3).

How to cancel

Just tell me clearly, before the 14 days are up, that you want to cancel. Email djordje@djordjecoaching.com — a plain sentence is enough. You can also use the form in section 6 if you prefer. Sending the message before the deadline is enough; it does not matter when I read it.

If you want to start straight away

Most people want to begin before the 14 days are over. That is fine, but the law requires me to be clear about what it means, so:

If you ask me to start coaching during the 14-day period, you are making an express request for the service to begin early.
You keep your right to cancel during those 14 days — but if you do cancel, you must pay a fair share for what has already been delivered, in proportion to the full programme. For example, cancelling on day 7 of a 12-week programme means paying roughly one twelfth of the price. The rest is refunded.
If the programme is fully delivered within the 14 days and you agreed to that up front, the right to cancel ends once it is complete.

Downloads and digital materials

For plans, recipe packs and other files you download: once you start the download with your agreement, and you accept that you lose the right to cancel for that item, that item cannot be returned. Everything else in your programme is unaffected.

Refund timing

I refund you within 14 days of being told you are cancelling, using the same payment method you used, unless you ask for something else. Refunds are free — I will not deduct a fee.

6. Model cancellation form

You do not have to use this form, but you can. Copy it into an email to djordje@djordjecoaching.com:

To: Đorđe Đorđević, djordje@djordjecoaching.com

I hereby give notice that I withdraw from my contract for the supply of the following service:

Programme: ______________________

Ordered on: ______________________

Name: ______________________

Address: ______________________

Date: ______________________

7. Cancelling after the 14 days

After the 14-day period, programmes are non-refundable, because your place is reserved and the plan is written for you specifically. That said — if something serious happens (injury, illness, a major life event), talk to me. I would rather pause your programme and pick it up when you are ready than take money for something you cannot use. I handle these case by case, in good faith.

8. What I will do

Build your nutrition and training plan and keep it updated as we go.
Review your weekly check-in and adjust the plan based on your progress.
Reply to your messages within a reasonable time on working days.
Keep your personal data as described in my Privacy Policy.

9. What I cannot promise

I can promise the system, the structure and my attention. I cannot promise a specific number on the scale by a specific date — results depend on how consistently you follow the plan, and on genetics, sleep, stress, medical conditions and other things neither of us controls. Any examples or testimonials on the site are individual results, not a guarantee of yours.

10. Health and safety

Coaching from me is not medical advice and does not replace care from a doctor or a registered dietitian. Before you start, you must tell me about injuries, illnesses, medication, pregnancy, eating disorders or any condition that could affect training or nutrition — and tell me if anything changes during the programme.

If you have a medical condition, are pregnant, or have any doubt about whether exercise is safe for you, get clearance from your doctor before starting. You train at your own risk, and you are responsible for stopping and seeking help if something feels wrong.

11. Your side of the deal

Give me honest and accurate information about your health, habits and progress — the plan is only as good as the input.
Do the weekly check-in. Repeatedly missing it makes coaching impossible.
Keep your platform login to yourself.
In group programmes, treat other members with respect.

If you go silent for more than 30 days without telling me why, I may treat the programme as finished, without a refund. Just message me if life gets in the way — pausing is almost always possible.

12. What belongs to whom

Plans, recipe packs, written material, the calculation methods behind my calculator and the coaching platform are my intellectual property. They are for your personal use. Please do not copy, resell, publish or share them with people who have not paid — including in group chats outside the programme.

Anything you send me (photos, measurements, messages) stays yours. I will not publish it or use it in marketing unless you give me clear permission first, separately, in writing.

13. Liability

Nothing in these terms limits my liability for death or personal injury caused by my negligence, for fraud, or for anything else that cannot be limited by law — including your rights as a consumer under Maltese and EU law, which these terms do not take away.

Beyond that, my liability to you is limited to the amount you paid for your programme. I am not liable for indirect or consequential losses, such as lost earnings.

14. Ending the agreement

I may end the agreement early if you seriously break these terms — for example by abusing the platform, harassing other members, or sharing paid material. In that case I refund any part of the programme not yet delivered, unless the breach caused me loss.

15. Complaints and disputes

If something is wrong, email me first — most things get solved in a message or two. If we cannot sort it out, you can contact the Office for Consumer Affairs at the Malta Competition and Consumer Affairs Authority (MCCAA), or the consumer authority in your own EU country of residence. Nothing here stops you from going to court.

16. Governing law

These terms are governed by the law of Malta. If you are a consumer living in another EU country, you also keep the protection of the mandatory consumer rules of your own country.

17. Changes to these terms

I may update these terms for future clients. The version that applies to you is the one published when you booked, and I will not change your terms mid-programme without your agreement.

18. Contact

Đorđe Đorđević · part-time self-employed coach, Malta · djordje@djordjecoaching.com